Chicago Children`s Advocacy Center


The Receptionist is responsible for greeting families, informing appropriate staff of arrivals and departures of clients, and maintain a welcoming environment for clients and their families.  Perform switchboard operation and miscellaneous clerical functions as needed.

Primary Responsibilities:

  • Answer switchboard accurately, professionally and politely.  Directs calls to appropriate staff and/or voicemail and records written messages when necessary.
  • Displays a positive attitude and maintain a professional appearance.  Observes the confidential nature of services to our clients.
  • Receive and sort incoming mail and place it in the appropriate mailboxes.  Process outgoing mail.  Handle the sorting and processing all packages for messenger services, Federal Express, etc.
  • Maintain a current listing of all staff including names, numbers, agency, pagers, cell phones, etc.  Update as needed.
  • Maintain a client visitor log.
  • Provide administrative support as necessary.
  • Train relief receptionists on techniques and procedures when necessary.
  • Maintain the reception area, keeping it clean, picking up toys, replenishing coffee etc. throughout the day.
  • Gains knowledge regarding the Center and the services offered.
  • Responsible for the distribution, tracking and reconciliation of the cab coupon program.
  • Attends staff meeting and trainings as requested
Apply Now: 

To apply, please submit resume to